FAQ

Our jewelry is primarily crafted from 925 sterling silver and carefully selected natural gemstones.

Each piece is designed with attention to detail, combining traditional craftsmanship with symbolic and timeless aesthetics.

Yes. Our jewelry is made with 925 sterling silver, which contains 92.5% pure silver.

Sterling silver is a durable precious metal that develops a unique character over time, making each piece naturally personal.

Yes, selected pieces feature natural gemstones.

Because natural stones are formed by nature, every stone may have slight variations in color, texture, and inclusions. These differences make each piece unique.

Natural gemstones may vary slightly from the product images due to their individual characteristics and lighting conditions.

Small differences in color, patterns, and texture are part of what makes natural gemstone jewelry special.

Our designs are carefully crafted and selected with attention to detail.

Each piece reflects our passion for symbolic jewelry, combining elements inspired by nature, mythology, and personal expression.

Our designs are inspired by:

• Nature and ancient symbols
• Mythology and storytelling
• Personal identity and self-expression
• The beauty of imperfect, organic forms

Each piece is created to carry its own meaning and character.

Currently, we offer our curated collections only.

For special requests, please contact us and we will let you know if customization is possible.

We recommend measuring your finger before placing your order.

For the most accurate measurement, you can visit a local jewelry store for professional sizing.

Please refer to our Ring Size Guide before purchasing.

Please contact us as soon as possible.

Depending on the design and production status, we will do our best to assist you with available options.

Some designs may support half sizes.

If you need a specific size that is not listed, please contact us before placing your order.

Many of our necklaces include adjustable chains or extension options.

Please check each product page for specific length information.

To keep your jewelry looking its best:

• Avoid contact with perfume, lotion, and harsh chemicals.
• Remove jewelry before swimming or showering.
• Store your pieces in a dry place when not wearing them.
• Clean gently with a soft polishing cloth.

Yes. Sterling silver naturally reacts with air and moisture over time, which may cause oxidation or tarnishing.

This is a normal characteristic of genuine silver and can be easily restored with proper care.

We recommend removing your jewelry before showering, swimming, or exercising.

Long exposure to water, chemicals, and moisture may affect the appearance of sterling silver and gemstones.

Accordion content

Please check:

• Your spam or promotions folder
• Whether your email address was entered correctly

If you still cannot find your confirmation email, please contact us with your order details.

If you need to make changes, please contact us as soon as possible.

Once an order has entered processing or production, changes or cancellations may no longer be possible.

We currently ship worldwide.

Available shipping destinations and rates will be calculated at checkout.

Orders are usually processed within 1–3 business days.

Estimated delivery times:

• United States: 7–15 business days
• Europe: 7–20 business days
• Other regions: 10–25 business days

Delivery times may vary due to customs processing and local carriers.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

You can use the tracking number to follow your package.

International orders may be subject to customs duties, taxes, or import fees depending on your country.

Any additional fees charged by local customs authorities are the customer's responsibility.

Yes. We accept returns within 30 days of delivery.

Items must be:

• Unworn
• Unused
• In original condition

Please contact us before sending any return.

If your jewelry arrives damaged or defective, please contact us within 7 days of delivery with photos of the item.

We will review the issue and provide assistance.

Please contact us regarding your request.

Exchange availability depends on the item condition and product availability.